Privacy Policy
Last update: 04.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through Deep Reserveholm (the "Website").
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We believe it's important that you understand how your Personal Data is used and processed. That's why we've designed this website to keep you fully informed. We use various methods to provide you with clear, relevant information about your Personal Data and how it's handled.
If you need specific details, we'll provide them to you in a timely manner.
We're happy to answer any questions and offer clarifications on how your data is protected, including any legal limitations that may apply. Please don't hesitate to contact us via email at: info@deep-reserveholm.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your personal data to provide you with our website and Services, including connecting you with third-party trading platforms, improving our site, protecting our legal rights and interests, meeting regulatory obligations, and supporting the administration and delivery of the Services.
We also use your personal data to better understand your preferences and needs.
To access important tools that help protect your personal data rights:
To help you exercise your rights, we have dedicated resources available. Contact us at any time to request access to your personal data. We can modify or delete your information, cease using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests accordingly.
Protect Your Personal Information:
Whilst we cannot guarantee absolute security of your Personal Data, we're committed to employing a range of methods and techniques to help protect it. Our Privacy and Security Policy provides full details.
1. The Scope?
This policy outlines the types of personal data Deep Reserveholm collects from individuals and how we process, share, and protect that information. This policy applies to information relating to an identified or identifiable natural person—someone who can be directly identified or identified through a combination of additional information we hold or can access. We define "processing" as any activity involving the use or collection of personal data, including management, structuring, and storage. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from minors or permit them to use our services. If we become aware of any information we've collected from a child, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services and channels or visit our website, we collect your Personal Data. We may request Personal Data directly from you in some cases, and in others we collect it by analysing how you use our services and channels, or by receiving information from our third-party partners.
3. You're not required to share personal information with the company, nor are there any consequences for choosing not to do so.
Whilst you're not required to provide us with personal data, there may be circumstances where withholding it could prevent us from delivering our services or limit your access to the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, data about your traffic (including your IP address, access date, access time, and language preferences), software crash logs, browser type, and device information. This data is not personally identifiable and cannot be used to identify you.
Personal Data We Receive From You: any personal information you provide at your discretion when you connect with a third-party online trading platform through Us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trading: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a valid legal basis. The legal grounds that enable the company to process your Personal Data are as follows:
- You've consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- We may process your information to pursue our legitimate interests, such as improving our services or defending legal claims. This may occasionally involve third parties.
- Processing must comply with legal requirements.
Contact us by email for further information about how we process your data to protect our legitimate interests.
Below you'll find the reasons and legal grounds we may rely on when using your personal information.
Scope
Legal Basis
We may share your personal information with third-party providers at your request to enable access to digital trading services.
You've consented to the processing of your personal data for one or more specified purposes.
2. To answer your requests, questions or concerns
We collect Personal Data to respond to your queries and address any concerns you may have about our Services.
We need to process personal information to protect the legitimate interests of the Company or a third party.
3. To meet legal obligations, we process your Personal Data as required by administrative, judicial, or other legal requirements.
To meet our legal requirements, we need to process your information.
4. To Enhance Our Services
We may use your Personal Data to improve our Services. This includes collecting reports about any crashes or malfunctions you experience while using the Services.
We process personal information where required by the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We need to process your data to protect the legitimate interests of the Company or a third party.
6. To perform and manage activities that align with the requirements of Our Services
This includes back-office operations, business development, strategic planning, and oversight functions.
We need to process personal information to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to make informed decisions on different matters.
We need to process your data to protect the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we process Personal Data to establish and defend legal claims in accordance with applicable laws, regulations and agreements. This processing is carried out only where necessary to safeguard our interests or those of third parties, and in compliance with all relevant terms, conditions and policies.
We need to process your personal data to protect the legitimate interests of the Company or a third party.
6. Sharing Your Personal Data with Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, to support our operations and analyse user experiences. You can request that we share specific Personal Data about you with third-party trading platforms. When you do, we'll provide your Personal Data to those platforms in accordance with their privacy policies. Your information may be shared with multiple trading platforms. The Company may also share Personal Data with related entities and business partners to help us enhance and improve our products and services. If necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities. Additionally, we may share Personal Data about you with potential investors, buyers, lenders to the Company, or other group entities in connection with transactions (including asset transfers or sales), mergers, restructures, consolidations, or bankruptcy proceedings involving the Company or any group company.
7. Third-party cookies and services
Third-party services, including advertising and analytics providers, may be used on our website. These companies may also use cookies and similar technologies.
Cookies are small text files stored on your device each time you visit our website. We use cookies to understand your preferences and browsing behaviour, enhance your user experience, remember your settings, and personalise the products and services we recommend. Cookies also help us gather statistics and analytics data.
We use two main types of cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device after you close your browser and help us recognise you as a returning visitor, allowing you to access the website more seamlessly on future visits.
Types of Cookies:
They may be used by us based on their intended purpose:
The type of cookie
Cookies are essential for this website to function properly
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect your personal information, such as your username and last login date, to keep you logged in to the site. These are automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you on repeat visits and remember your preferences across our site.
Additional Information
Cookies collect personal data such as your username and last login date to keep you logged in to the site. These are automatically deleted once you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data about site performance and help enhance your experience. They also enable us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain until you delete them.
Cookies are blocked or removed
To block or remove cookies, you'll need to adjust your browser settings. Below are links to help you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Be aware that certain functions and features of the Website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law, regulations, and applicable orders.
Your information may be shared with third-party trading platforms for an initial period of 12 months. With your consent, we'll continue sharing your data for a further 12 months.
We regularly review the personal data we hold to ensure it remains necessary and relevant.
9. Transferring your personal information to third countries or international organisations
Your personal information may be transferred to other countries outside your place of residence. Deep Reserveholm takes all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies. These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in accordance with the Standard Contractual Clauses, which were approved by the EU Commission under Article 46(2)(c) of the GDPR. The approved clauses can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk for more information.
10. Security of Your Personal Data
We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. However, we cannot guarantee that your Personal Data will be kept secure without error. We're not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your Personal Data—including situations where data is disclosed due to transmission errors, unauthorised third-party access, or other circumstances beyond our control. If required by law or other obligations beyond our control, we may need to share your Personal Data with third parties, such as government agencies. We cannot control how these third parties protect your information in such cases. No data transmission over the internet is completely secure. While we take reasonable steps to protect your Personal Data, we cannot guarantee its security during transmission to us.
11. Links to Third-Party Websites
The website contains links to third-party websites and applications that are not operated by the Company. We do not oversee these external sites and applications, and are not responsible for how they collect or process your personal data. This privacy policy does not apply to your activity on these third-party platforms. Before accessing or using any third-party website or application, we recommend you review their privacy policies. Please exercise caution when providing personal data to these external services.
12. Changes to This Policy
Before accessing any third-party websites or apps we recommend, we suggest you review their privacy policies first. Please also consider what personal data you're comfortable sharing with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data being collected about you, rectify any inaccuracies, and delete all Personal Data that we no longer require. You may also restrict the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are accessible to you in relation to the information you provide about your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed. We may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If your request would be detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfil it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete or inaccurate Personal Data about you be corrected, taking into account the purpose of processing.
Right to erasure
The following reasons apply: (a) Personal Data are no longer required for the purpose for which they were collected; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time to processing of Personal Data about you based on legitimate interests pursued by us or a third party; (d) Personal Data are unlawfully processed; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you can request that the Company limit its processing.
If you request that Personal Data be restricted, it may only be retained with your consent or to establish, exercise or defend legal rights, protect the rights of another person, or for a reason of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to obtain and review your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of Personal Data about you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based on legitimate interests. If the Company can establish compelling legitimate grounds for processing, we will not be able to continue unless we can demonstrate that they outweigh your rights, freedoms, interests, or the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right to object to the processing of Personal Data about you at any time.
Right to withdraw consent
You may withdraw your consent for us to process Personal Data about you at any time. Withdrawal will not affect the lawfulness of processing carried out prior to your withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to Personal Data processing within the European Union.
The laws of the European Union and Member States may limit your rights regarding Personal Data about you, as detailed in this section.
We will provide you with the information requested pursuant to your rights within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension within one month of receiving your request and provide the reasons.
As long as it is not contrary to the provisions of this section, information you request pursuant to your rights will be provided free of charge. If your request is unjustified or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about the identity of the person making the request, the Company may ask for further information to verify your identity.